Questions and Answers

On each tour we will meet at a different location. After payment and registration, you will receive a detailed message.

Hanna or Ariela will be waiting for you at the meeting point.

If you like the good life and special places around the globe,
You have come to the right place.

for sure!
Traveling with us, the locals, is completely different.
We will take you from the tourist routes that everyone knows, from the default that Google gives you
When you are looking for: what to do in Barcelona?
To the coolest places, which sometimes even the Barcelona people themselves – don’t know.
We will spend a great time together, through anecdotes, hidden gardens, gluttony and wonderful stories
that make Barcelona the extraordinary urban center that it is,
A combination of Europe and the elegant Mediterranean.

Definitely. It is important for us to keep small groups in order to have a good and personal atmosphere. To
 do so, the number of participants is limited, so we ask that you reserve your place.
Any incorrect information that is filled in the order form and affects the provision of the service, is the customer’s responsibility.

Yes. All tastings are included in the price. We will also stop at a variety of places where you can shop
A variety of home goodies for yourself.

The groups are small, and a maximum of 12 people will participate in each tour, and this is because it is important for us to establish contact
Personal with all the participants of the tour, and you will be surprised – many times friendships are formed among the participants.
The number of participants in the tour may vary depending on demand.

Payment for the tour is made in advance, here on the website.
For secure payment on the website, click here

Cancellation Policy
Cancellation up to 7 days before the tour – you will receive a full refund
Cancellation of less than 7 days, (counted days include Friday-Saturday):
You will receive a refund of 50% of the amount paid. Cancellation of less than 72 hours, no refund will be made.
You did not make it to the tour for any reason – no refund will be made.
 

Cancellation will be accepted during office hours: 10:00 – 16:00, by email/phone call only.

In case of cancellation of the service according to the cancellation policy as stated above, a partial credit will not be accepted
Refund of pre-purchased entrance/food/restaurant tickets as a group voucher
In case of cancellation of the tour by Unique Barcelona, a full refund will be received.

 
Credit will be sent to the customer within 5 working days
It is not possible to get the tickets in person – the tour is a group tour
It is not possible to make changes to group tours where tickets were purchased in advance (group voucher)
For example: move the tour to another date or alternatively replace it with another tour
Group tour – up to 12 participants
 
We start on time
In a group tour, it is the customer’s responsibility to arrive on time at the designated meeting point
In case of an unplanned delay, it is the customer’s responsibility to inform the guide/office, the guide will wait 10
Additional minutes to the scheduled time, a delay beyond that will result in the cancellation of the service without refund or credit.
The tour went as planned, and at most the guide will wait 10 minutes. For example: a tour will start at 09:00 am.
Only if a customer announces an unplanned delay on the morning of the tour, the tour will leave at 09:10 am.

We start on time
In a group tour, it is the customer’s responsibility to arrive on time at the designated meeting point
In case of an unplanned delay, it is the customer’s responsibility to inform the guide/office, the guide will wait 10
Additional minutes to the scheduled time, a delay beyond that will result in the cancellation of the service without refund or credit.
The tour went as planned, and at most the guide will wait 10 minutes. For example: a tour will start at 09:00 am.
Only if a customer announces an unplanned delay on the morning of the tour, the tour will leave at 09:10 am.

Barcelona is characterized by a unique microclimate.
The city is located at the foot of the beach, therefore – in the summer it is warm and pleasant, sometimes there is humidity,
but most places are air conditioned, a bottle of cold water and a fan – will make the difference. In winter it’s pleasant, if a little
Cool – a good coat and our tour will warm your body.
We recommend always keeping up to date with the forecast and dressing accordingly. (It is recommended to wear comfortable shoes
for walking).
In case of extreme weather, (something that usually does not happen in the city), we will update immediately about a new date
for tour or cancellation.

It is important that you inform us ahead of time.

You may not be able to taste certain flavors,
But we are here, so that you don’t go hungry.

Most of the tastings contain a variety of food components that will not suit you.

Some places will serve HAMON, which is dried pork – a Catalan delicacy, or seafood. But
there will always be fish, chicken and beef options as well.

We are going to surprise you, and if we will tell you – it won’t be a surprise.
From what I can tell, we will taste local delicacies: salty, sweet South American and a variety of Spanish and Catalan flavors.
We will visit unique shops and places that will surprise you.

Yes!
At each stop there will be a short time for shopping, with an emphasis on the short, (so as not to delay the whole group),
of delicatessen and cool gifts
Anyway, you can always come back.

The tasting will be varied, and most of the food will be at lunch at the Michelin restaurant, (on the Foodies tour only), therefore, we recommend that you arrive after a light breakfast at the hotel, because we will be snacking
Goodies until lunch.

Not too much, because the places are quite close to each other. But be kind to your feet
– and wear comfortable shoes for walking.

On a private tour:
The advance fee does not constitute the full amount for the private tour. The full amount will be stated
in the price offer to be given by Special Barcelona
The tastings as part of the culinary tour may change depending on the seasons
The walking tours within the city do not include entrance to the sites unless specifically stated otherwise
Special Barcelona undertakes to enter into a professional relationship with regard to activities with third parties together (hereinafter,
“The various attractions”) At the same time, it is important to note that Special Barcelona is not responsible for
The conduct, policies of the sites, museums, restaurants and other “various attractions”
The customers of the tours are asked to comply with the instructions of the “various attractions”. In case of non-compliance
Customers will be solely responsible for the consequences.
It is the responsibility of the travelers to be insured with the appropriate travel/health insurance for abroad.

For any further questions we are available through the website

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Only for Special Barcelona customers exclusive recommendations that you won’t find on Google

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