Privacy Policy and Terms of Use

1. General

1.1. Welcome to the “Special Barcelona” website, a travel service in Barcelona.

1.2. The use and/or purchase on the website are subject to the provisions and terms outlined in this document (hereinafter: “Terms of Use”), and these apply, without exception, to all users or purchasers on the site (hereinafter: “Users”) after entering the site and reading these provisions and terms carefully.

1.3. By using this site, you confirm your agreement to these terms and the privacy policy of the site (hereinafter: “Privacy Policy”), both of which are an integral part of these terms of use. You also confirm that you have read these terms of use thoroughly, understood them, and agree that they will apply to you without exception.

1.4. The company reserves the right, at any time and without prior notice, to modify the terms of use on the site by updating this document.

1.5. The company may, at any time and without notice, at its sole discretion, suspend or terminate the operation of the site, in whole or in part, or modify its nature and content.

1.6. The terms of use on the site are intended for both women and men, and the masculine language is used for convenience only.

1.7. The chapter headings below are provided for the convenience and orientation of the user and shall not be used in the interpretation of the terms of use.

1.9. All images on the site are for illustration purposes only.

2. Purchase on the Site:

2.1. Users who are above 18 years old and capable of performing legally binding actions are allowed to make purchases on the site. Users making a purchase on the site are obligated to provide accurate and truthful information during the purchase process. It is prohibited to provide the details of any third party.

2.2. When placing an order on the website, the purchaser may be required to provide identification documents, such as a copy of a driver’s license, passport, signed credit card, and the like. Identity verification is intended, among other things, to protect the website and/or its users.

2.3. Tour prices include occasional charges for additional services and processing fees as defined in each order. The prices listed on the website do not include any taxes, and the purchaser shall be responsible for any applicable taxes. The prices specified on the website are in the currency indicated on the side; however, if the currency is not specified, the currency applicable is the currency of the city where the relevant event takes place.

2.4. The company makes efforts to ensure that the prices listed on the website are accurate and correct; however, if an error in the price listed on the website is discovered, the correct and accurate price for payment will apply.

2.5. Payments on the website will be allowed through credit card.

2.6. Orders on the website are final, and once the order is confirmed by the company, cancellation of the order and/or exchange of tours and/or refunds will not be allowed, except according to the cancellation policy of “Unique Barcelona.”

2.7. Without prejudice to the above in clause 2.7, placing an order by the user is not intended to guarantee the availability of the tours selected by the user, and there may be a case where tours ordered by the user are no longer available at the price and/or quantity specified in the user’s order. An order will be considered approved only after it is confirmed by “Unique Barcelona.”

2.8. In the event that a tour is postponed, the tours ordered by the user will be honored on the new date set for the event.

2.9. Refunds will be made in the original currency in which the order was placed. The user shall be responsible for payment of conversion fees, including, but not limited to, as required by the user’s bank.

2.10. The user agrees and undertakes to behave appropriately and comply with all laws and policies at the location where the tour takes place.

3. Intellectual Property:

3.1. The website and its content, including but not limited to the copyrights in all texts, materials, applications, graphic design, files, codes, images, and trademarks therein (hereinafter: “Content”), belong to the company and/or third parties who have granted permission for its use, and they are protected by relevant national and international legislation.

3.2. The user is not permitted to copy, print, store, or otherwise use the content of the website except for placing an order on the website in accordance with these terms of use.

3.4. There is no explicit or implied grant of a license or right to use the trademarks appearing on the website without the written consent of the company.

4. Business Address:

4.1. 11 Mount Hermon Street, Kiryat Ono

5. Limitation of Liability:

5.1. The company endeavors to ensure that the website and its content include comprehensive, accurate, reliable, and up-to-date information, but it does not provide any commitment or representation regarding their accuracy. Users acknowledge and accept that the company may not control the content and/or security of the website and its services entirely, and therefore, the company is not responsible for the security of the website and/or its content.

5.2. Additionally, the company endeavors to ensure the maintenance and availability of the website, its content, and services; however, despite the company’s efforts, the operation of the website may be disrupted, suspended, delayed, or interrupted, whether permanently or temporarily, due to factors or events beyond the company’s control or not at its discretion.

5.3. Users agree that it is their responsibility to assess and evaluate the website and its content as defined above, and that the responsibility for any risk that may arise for users as a result of using the content, in whole or in part, including, among other things, any decision users may make based on the accuracy, completeness, reliability, and usefulness of the content, is solely theirs.

5.4. The company’s liability in connection with any order, for any damage or expense, of any kind or type, whether foreseen by the company or not, whether the company could have foreseen them or not, is limited to direct damages only, up to the amount of the order within the framework of which the purchase was made.

5.6. For the avoidance of doubt, it is clarified that the company is not responsible for any damage that is not direct, including consequential and incidental damages and any expense of any kind, including flight, accommodation, and the like.

5.7. Some of the orders on the website are part of a mediation between the user and a third party. In such orders, the company acts solely as a mediator; therefore, among other things, the company is not and shall not be liable for any loss and/or damage and/or expense arising from the act or omission of a third party or any party acting on their behalf.

5.8. The website may offer links, hyperlinks, or banners to other websites that the company does not supervise or examine, including their reliability, legality, and their security and privacy policies. Therefore, the company shall not be liable in any way, of any kind, for any rights to intellectual property or any other rights of a third party, regarding the content published on various website pages or on any other linked website.

5.9. The company shall not be liable for users’ use of links to other websites, pages not found on the website, or other websites, and users undertake to comply with and fulfill the instructions and terms of those websites or internet pages and to directly contact the suppliers of these websites or pages regarding any issues arising from accessing, browsing, or using them.

5.10. The company shall not be liable for its inability to fulfill its obligations and/or for any delay in delivery and/or order cancellation due to force majeure as defined below. For this purpose, “force majeure” shall mean: fire, natural disaster of any kind, earthquake, blizzard, flooding and the like, epidemic, accident, strike, embargo, riot, disturbances, declaration of a state of emergency, terrorist activities, war, any municipal, national or international decree or law, military operations, any failure or delay.

6. Privacy Policy:

6.1. The company is entitled to manage a database and process any user data (such as name, address, phone number, email address, etc.) that come to its knowledge through the use of the website and information provided by the user. Such information will be used by the company for its business activities.

6.2. It is clarified herein that, for the purpose of providing personal information by a person who has not yet reached the age of 18, the consent of a parent or guardian is required.

6.3. The company will use personal information as required in handling the user’s order and/or any matter related to it.

6.4. The company shall not transfer personal information to any third party except for the purpose of handling the user’s order (for example, a third party performing the delivery) except as required by law.

6.5. The company shall not be liable if a user of the website, contrary to the terms of use, transfers or discloses to the company or a third party, whether as part of the website services or its content or voluntarily, the personal details of another person (including, but not limited to, name, address, email address, phone number, etc.) without the prior consent of that person. In such a case, the provision of information as stated and any use made thereof by the company shall be solely at the user’s responsibility.

6.6. The company takes measures to secure personal information. However, it is clarified that since operations are performed in an online environment, the company cannot guarantee absolute immunity against exposure of information to unlawful actions. If and to the extent that it comes to the knowledge of a third party to penetrate the information stored by the company and/or use it for harm, the user shall have no claim, demand, or request against the company.

6.7. The company may send the user email related to the use of the website to the user’s email address provided during the order, including, The user, email confirmation regarding the user’s order details, pre-event reminder regarding the event for which tickets were purchased, and feedback after the event regarding the user’s experience. A user placing an order on the website agrees to allow the company to add the user to the company’s mailing list to receive information about upcoming events. A user who does not wish to receive newsletters (opt-out) can remove their details from the distribution list by clicking on the “unsubscribe” link in the email sent by the company.  Information implanted automatically on a visitor’s computer – COOKIES

7.1. When using the website, logging in, or visiting the website, certain information may be implanted on the computer or other electronic device used by the user for the purpose of ongoing and proper operation of the website, customization of the website to the user’s preferences, and information security needs. “Cookies” are text files stored on the computer hardware or electronic device used by the user.

7.2. The main role of Cookies, among others, is to assist users in obtaining various services and for statistical purposes. In most internet browsers, it is possible to delete Cookies from the computer or electronic device used, block all Cookies, or receive notification before a Cookie is stored on the computer or electronic device. To learn more about these utilities, please refer to the relevant browser’s usage instructions or computer help screens.

8. Applicable Law and Jurisdiction

8.1. The terms and provisions detailed in these Terms of Use, as well as any amendment or correction, as well as the use of the website, shall be governed by the laws of the State of Israel without regard to its choice of law provisions.

8.2. Jurisdiction in connection with any dispute and/or claim arising in connection with the use of the website or related thereto and any purchase made through it is hereby exclusively granted to the courts of Tel Aviv.

9. Miscellaneous

9.1. If any provision of these Terms of Use is determined by a court to be invalid and/or unenforceable, despite the parties’ intentions, this shall not invalidate the remaining provisions of these Terms of Use and/or the parts of that provision that were canceled and/or limited by legal evaluation.

9.2. These Terms of Use shall not derogate from any right granted to the company by law.

10. Product Delivery Policy

10.1. A guided tour will be provided according to the selected date.